Washing machine repair

Drum, pump, bearing and control faults on every major make, diagnosed in one visit and usually fixed the same day.

Faults we attend most often

• Not draining, and the drum is left full of water
• Will not spin, or spins only sometimes
• Grinding or rumbling that gets louder on the spin
• Water on the floor
• Cycle stops partway through, sometimes with an error code
• Filling but not washing, or washing in cold water only

Dishwasher repair

Poor cleaning, standing water, leaks and cycles that never finish — diagnosed properly rather than blamed on the tablets.

Faults we attend most often

• Water left standing in the bottom at the end of the cycle
• Dishes come out gritty, or the top basket is untouched
• Not heating — the load is wet and cold at the end
• Leaking from under the door
• Stops mid-cycle, or will not start at all
• Smells even after a hot cycle

Tumble dryer repair

Vented, condenser and heat pump dryers — no heat, long cycles, and the airflow faults that cause both.

Faults we attend most often

• Takes two or three cycles to dry one load
• Tumbling but no heat at all
• Cuts out partway through and will not restart until it cools
• Drum not turning, motor audible
• Condenser dryer leaving water in the drum or on the floor
• Burning smell during a cycle

Cooker and oven repair

Electric ovens and cookers — elements, fans, thermostats, door seals and the temperatures that quietly drift.

Faults we attend most often

• Oven not heating at all
• Food burning at the back or one side only
• Temperature is wrong — everything takes far longer
• Heat escaping around the door, glass staying cold
• Top oven or grill working, main oven not
• Oven trips the electrics when it is switched on

Electric hob repair

Ceramic, induction and solid-plate hobs — rings that will not heat, controls that will not respond, and error codes.

Faults we attend most often

• One ring not heating, the others fine
• A ring stuck on full whatever the setting
• Touch controls not responding, or the hob locked
• Induction hob not detecting the pan
• Induction hob showing an error code
• The hob trips the electrics

Cooker hood and extractor repair

Extractors that have gone loud, weak or dark — motors, switches, ducting and the filters nobody was told to change.

Faults we attend most often

• Much noisier than it used to be
• Running but barely pulling anything
• Lights not working
• Switches or touch panel unresponsive
• Motor hums but the fan does not turn
• Smells push back into the room

Fridge and freezer repair

Not cooling, over-freezing, icing up or running constantly — diagnosed properly and attended quickly, because this is the one that costs you a freezer full of food.

Faults we attend most often

• Fridge not cold, freezer still working
• Neither side cooling, and the unit is silent
• Heavy ice building up at the back of the freezer
• Running constantly and never reaching temperature
• Water pooling inside the fridge or under the salad drawer
• Food freezing in the fridge compartment